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privacy policy

2. Right to Collect

By accepting the Terms of Service you agree that we may collect and store your Personal Information as long as you use our Services subject to the limitations set out in this Privacy Policy.

2.1 We collect your Profiling and Account Information for the following reasons:
(a) We need your identity details, contact details, banking information and account history to manage our relationship with you and provide Services to you. We may use this information for suggesting products that you might like on our website. We will only disclose this information as provided below.
(b) We use certain of your information in an aggregated form to compile statistical and demographical profiles for our business and marketing activities. We may disclose such information about you, provided that the information is in an aggregated form that is not capable of being used or interpreted in such a manner as to identify you.

2.2 We collect and store your Service Usage and Transactional Information to:
(a) determine and verify the Service Charges payable by you and to administer our relationship with you.
(b) comply with any statutory or regulatory requirement.
(c) compile statistical and demographical profiles about you for our business and marketing activities and to customise our Services to you. While we are entitled to use such information about you for our own internal business purposes without limitation, we will only disclose it in an aggregated form which is not capable of being used or interpreted in such a manner as to identify you; and
(d) monitor your use of our Services for the purposes of ensuring compliance with our Terms of Service.

2.3 We collect and store your Correspondence Information and Personal Identifiers to:
(a) comply with our obligations under law; and
(b) monitor your use of our Services in order to ensure your compliance with our Terms of Service. Any Personal Information which we collect and which we may use in an aggregated format ensuring you are not individually identified is our property. We may use it, in our sole discretion and without any compensation to you, for any legitimate purpose including (without limitation) the commercial sale thereof to third parties. Sometime we use "cookies" so that we can provide you with more customised information when you return to our website. "Cookies" are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our Services to you. You can set your browser to notify you when you are sent a "cookie", giving you the chance to decide whether or not to accept it. If you do accept a "cookie", you thereby agree to our use of any Personal Information collected by us using that Cookie. You may update your Profiling Information at any time on the website. You acknowledge and agree that in the interests of improving personalisation and Service efficiency, we may, under controlled and secure circumstances, share your Personal Information with our affiliates (an entity which is our subsidiary or holding company or a subsidiary of our holding company or an entity which controls, is controlled by or is under common control with us)

2.4 Purchase Information:
To process any subscription based purchases, virtual or physical goods, we and/or the payment gateway may require your name, address, phone number, email address, and credit card information. Such information is used primarily to process your order or as otherwise described herein. Credit card transactions are processed through industry standard Secure Socket Layer (SSL/TLS) and additional internet authentication or over Interactive Voice Response (IVR) gateways using One Time Passwords (OTPs) by a third party, which only uses your information for that purpose. The collection of information, if any, by the payment gateway is for the purpose of processing your order and their address will be displayed or will be accessible at the time of such order. Such information will be not stored for longer than necessary unless required under any other law for the time being in force.

2.5 E-mails and Telephone Calls:
We require an e-mail address from you when you register for our services. We use your e-mail for both transactional (e.g., order confirmation, refund and renewal processing, notifying of matchesfor our services) and promotional (e.g., newsletters, new product offerings, special discounts, event notifications, special third-party offers) purposes. E-mail messages we send you may contain code that enables our database to track your usage of the e-mails, including whether the e-mail was opened and what links (if any) were clicked. If you would rather not receive promotional e-mails from us, please see the section below labeled “Choice/Opt-Out”. We reserve the right to send you certain communications relating to the www.HatkeShaadi.com services, such as service announcements and administrative messages, without offering you the opportunity to opt out of receiving them. We may also contact you by telephone or text message (including to any mobile number you may provide to us) solely in connection with www.HatkeShaadi.com services.

2.6 Messenger:
If you use our online instant messaging function on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of this forum, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in this forum.

2.7 Information Transferred As a Result of Sale of Business:
As we develop our business, we may buy or sell assets and, depending on the transaction, your personal information may be one of the transferred assets. In the event that we are acquired by another company, your personal information may be part of the assets transferred to the acquiring party. If this occurs, you will be notified if there are any material changes to the way your personal information is collected or used and you shall have the right to terminate your account.

2.8 Breach of Security Notification:
In the event we experience any breach of security with respect to personal information held by us, we shall attempt to contact you as soon as practicable by email, telephone, or any other means available to us so that you make take necessary steps in this regard. However, the failure to notify shall not render us liable against any claim or injury.